Hi Everyone

We trust you are all well and staying safe!

Please see below our updated information relating to the Salon.

GOVERNMENT UPDATE

With the information outlined on last Sunday’s government update, we are sad to say that we will not be re-opening yet!  It looks like there is a possibility that we maybe able to re-open around the beginning of July.  This, of course, depends the rate of infection.  As soon as we know anything, we will update you.

PRIORITY BOOKINGS

We have received a huge response from all who wish to be added to our booking list for May and June and we would ask those clients to make another appointment for mid July, but we cannot confirm that these appointments are definite until we have a definite opening date.

SALON HEALTH AND SAFETY

Behind the scenes we are preparing everything at the Salon to ensure the health and safety for our team and clients to deliver the highest standards of protection and safety possible. 

The following processes and procedures are being implemented as we speak.  Your visit will not be quite the same as before but the high standard of the Salon remains and our commitment and passion for customer service and delivery will be as strong.

We have ordered counter screens for our Reception Desk.

We have ordered screens for every nail station.

Gloves, face masks, face visors and protective wear is currently on order for our team to wear.

Every area within the Salon will have hand sanitisers, tissues and gloves.

There will be face masks for our clients should they so wish to wear them.

Arrival to the Salon, before and after any treatment performed it will be compulsory for everyone to sanitise their hands.

SOCIAL DISTANCING

2-meter social distancing will be implemented from the front of our shop to our door and the lead to reception.   We are also working out what treatment areas will be used and how we can achieve this – safely.

RISK ASSESSMENT

We are currently carrying out a full risk assessment in the Salon to ensure that every area has been meticulously thought about ensuring the safety and protection can always be adhered to.

CLEANLINESS AND SANITATION PROCESS

Our entire cleaning process is being updated to sit-in-line with COVID-19 cleaning.  We have always followed a stringent cleaning process; however, we now require different cleaning aids to comply with new Health & Safety guidelines.

PRODUCT TESTERS

All skin care testers and make-up testers have temporarily been removed from our retail area.

BEVERAGES

Beverages will not be served.  We would ask those clients who bring their own drinks to ensure that they take empty bottles, cups, etc. home with them when they leave the Salon.

TREATMENTS

We may have to place a temporary stop to some of our treatments.  We will update you when we know more.  Every area will be fully sanitised and cleaned after every client

PRIORITY CLIENTS

We are looking at introducing a specific time frame each to service certain clients, this may be for anyone over the age of 60 or who are in a vulnerable position.  We will update you in due course.

TEAM TRAINING

I have today sent an email to all the staff to complete on-line training courses for COVID-19 to ensure that they are fully up to date with the latest guidelines.

We hope we have provided as much information that we can and trust this gives you peace of mind in knowing that we are and will do all that we can to protect us all.  Although we have uncertain times ahead and our ‘new normal’ will be challenging at least there is light at the end of the tunnel!!

We are all very much looking forward to coming back to work and seeing you all.

In the meantime stay safe.

Terri and the Team

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